ERROR invalid TFN EOFY report.

MikeMike Member Posts: 18
edited August 17 in Single Touch Payroll App
Well trying to do EOFY report
but EOFY report declined by ATO 

clicking into REview its states TFN must be a valid TFN. 

i haven't changed any details in past year on employee TFN. why is this happening?

Comments

  • ZappyZappy Accredited Partner Posts: 4,696 ✭✭✭
    edited July 27
    The TFN isn't valid.
  • MikeMike Member Posts: 18
    edited July 27
    but if TFN of my staff isn't Valid, how can previous STP lodgements be successful?
  • Kris_WilliamsKris_Williams Member Posts: 1,216 ✭✭✭
    edited July 28
    Maybe the finalisation is more detailed and demands a final check from ATO, Can’t you confirm with employee?
  • MikeMike Member Posts: 18
    edited July 28
    2 employees already left the country due to COvid-19. and previously lodgement of Stp pay didn't have error. 

  • ZappyZappy Accredited Partner Posts: 4,696 ✭✭✭
    edited July 28
    Mike its your responsibility to check the TFN is valid. You dont get to blame the software. It doesn't work like that.
  • ZappyZappy Accredited Partner Posts: 4,696 ✭✭✭
    edited July 28
    Mike its your responsibility to check the TFN is valid. You dont get to blame the software. It doesn't work like that.
  • Rachael L KirchnerRachael L Kirchner Member Posts: 1
    edited August 17
    I have had the exact same error come up and have checked all TFN and they are correct on my end and with the ATO. How can i get my EOFY report?
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