I can't login anymore incorrect email attached to account

kym verheyenkym verheyen Member Posts: 4
edited August 25 in Single Touch Payroll App
I have always used the touch ID to access the app.  My phone didn't accept my touch ID today and I had to login with email and passcode.  I must have made an error in my email address when I set the app up as I can not reset the passcode as the email address is incorrect.  I have set up the correct email address [email protected] but can't attach the company ABN 51162131571.  Can you transfer the account to this new email or update my old account with the correct email address please.

Thanks
Kym

Comments

  • kym verheyenkym verheyen Member Posts: 4
    edited August 25
    Hi Rav

    Can you please assist me this is becoming urgent. 
    Thanks
    Kym
  • RavRav Administrator Posts: 10,933 Administrator
    edited August 24
    Hi Kym,
    Apologies for missing your post earlier. I've had a look and yes there was a small typo in your email address when the account was first created.
    I've corrected that so you should be fine to log in now with your correct email address.
  • kym verheyenkym verheyen Member Posts: 4
    edited August 25
    Thanks all fixed
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