SUPERANUATION NOT FOWARDED ONTO THE ATO. STSUS ON IPHONE APP SHOWS IT WAS RECIEVED CORRECTLY

louisalouisa Member Posts: 1
edited August 5 in Single Touch Payroll App
My superannuation on my payroll has been entered each week accordingly. The App status approves it and shows all went through as normal onto the ATO.
I called the ATO and they advised that they did not receive all that was entered on my end as shown as sent. So Now my employees figures are out. There must be a glich in the system. 
WHAT DO I DO WHEN I DONT WANT TO DUPLICATE THE FIGURES ALREADY ENTERED BUT THE ATO HAVE NO RECORD OF. WHEN THEY WERE ENTERED AS USUAL ON THE PAYROLL ???? I NEED ASSISANTCE IMMEDIATELY!!!!?

Comments

  • Joseph LiJoseph Li Member Posts: 342
    edited August 5
    Business Portal does not show super amounts but income statement would show YTD super amount. Ask employee to check income statement in myGov.
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