Unable to login to app - incorrect email address

Brendan O'ConnellBrendan O'Connell Member Posts: 3
edited August 18 in Single Touch Payroll App
Hi tere, I am having trouble logging into my account. The email address was previously incorrectly spelt and not validated - now when I try to retrieve my password, I can't reset the password details. I need to register my correct email adress and attach to my business details I have been using with this app for last 12months. Thank you. 

Comments

  • Brendan O'ConnellBrendan O'Connell Member Posts: 3
    edited August 18
    Just saw one of the other threads, I may have incorrectly typed my email address so need to add the correct address to my account please. ABN: 16602893001

  • RavRav Administrator Posts: 10,933 Administrator
    edited August 18
    Hi Brendan,
    Thanks for the details, I've had a look and yes I can see where the typo has been made.
    I've corrected it now so if you close then reopen the app and try to login with the correct email address it should go through this time around.
  • Brendan O'ConnellBrendan O'Connell Member Posts: 3
    edited August 18
    Thank you, I'm in now although email details in the Company tab/profile can't be updated via the app.
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