Having trouble using STP app

Rachael HodgeRachael Hodge Member Posts: 3
edited August 18 in Single Touch Payroll App
Cannot login to STP app. password not working. I believe I have the right one. Is it because my company is already registered with the Reckon GovConnect? I want to stop using the GovConnect and start using the free STP app instead.

Comments

  • RavRav Administrator Posts: 10,933 Administrator
    edited August 18
    Hi Rachael,
    Have you previously sent through any STP submissions via GovConnect using a full fledged Reckon accounting software?
  • Rachael HodgeRachael Hodge Member Posts: 3
    edited August 18
    Yes we have been using GovConnect, however because we don't have the latest tax tables (which we are not going to get because we only have 2 employees it doesn't warrant the yearly cost), we are now wanting to use the STP app as more cost effective given our size


  • Rachael HodgeRachael Hodge Member Posts: 3
    edited August 18
    Hi Rav. Any further advice on this issue? Thanks
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