With the sale of the Accountant's Group to Access Group, Reckon Elite will transition over to Access Group from August 1.

For support with your Elite software, please contact the support team as usual on 1300 277 787 or visit https://myaps.reckon.com/

The Reckon Elite category on the Reckon Community will be archived on Monday 1 August 2022.

Credential error using PLS

Geoffrey Little
Geoffrey Little Member Posts: 1
edited August 2020 in Reckon Elite
Hi Guys, I am Using Reckon Elite Tax and am having an intermittent issue when lodging tax returns using the PLS system. the following message appears" An error occcrued during SBR Lodgement" Security token verification failed due to: Error occurred when closing the client connection Please check the credentials and try again. I have contacted to ATO and Reckon Support and neither are able to help me. Has anyone experienced this before?

Comments

  • debbiemt
    debbiemt Member Posts: 1 ✭

    Yes, currently have this issue, but unable to resolve at present.  Have you had any luck??

Categories