Applying credits discrepancies

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Tim Hawthorne
Tim Hawthorne Member Posts: 1 ✭
edited September 2020 in Reckon Accounts (Desktop)
I am using Reckon Accounts Enterprise 2019 and I have been applying credits to my invoices, for example I might have an invoice for $10,909.05 and apply the credit/payment of $10,909.05 and it all matches on the screen. However, when I go back it will have a discrepancy of like 2.05 or some other weird amount and this is happening only to a few suppliers, so not sure what is causing this to happen and it is throwing out my debtors by small amounts.
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  • Deepak Gyawali
    Deepak Gyawali Reckon Staff Posts: 61 Reckon Staff
    edited August 2020
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    Hi Tim,

    This could be the result of the way invoice was entered. Please check the below article 

    https://help.reckon.com/article/akb97ee4y1

    Kind regards,
    Deepak Gyawali
  • glendaveale
    glendaveale Member Posts: 176 ✭✭
    edited August 2020
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    I found I had to create an adjustment note for the credits, which part cleared the invoice and then when paid all showed correctly.

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