Applying credits discrepancies

Tim Hawthorne
Member Posts: 1 Novice Member

I am using Reckon Accounts Enterprise 2019 and I have been applying credits to my invoices, for example I might have an invoice for $10,909.05 and apply the credit/payment of $10,909.05 and it all matches on the screen. However, when I go back it will have a discrepancy of like 2.05 or some other weird amount and this is happening only to a few suppliers, so not sure what is causing this to happen and it is throwing out my debtors by small amounts.

0
Comments
-
Hi Tim,
This could be the result of the way invoice was entered. Please check the below article
https://help.reckon.com/article/akb97ee4y1
Kind regards,
Deepak Gyawali1 -
I found I had to create an adjustment note for the credits, which part cleared the invoice and then when paid all showed correctly.1