accessing old quickbooks desktop files (NOT reckon one but no other category fitted)

Kelly GangKelly Gang Member Posts: 7
edited September 21 in Accounts Business Range

Hi We upgraded to quickbooks online about 5 yrs ago but need to access some data in our old quickbooks desktop file. Unfortunately I cant open it and are getting an error message saying an administrator has blocked me from running the app. Any thoughts how to rectify this as its important we can access the data.

Comments

  • Kris_WilliamsKris_Williams Member Posts: 1,196 ✭✭✭

    This is because Reckon have stopped you using the old program, or at least that has been my experience, you can upload to Reckon Hosted if that is what you are using and upgrade the file and open there. What is the old version you were using?

  • Kelly GangKelly Gang Member Posts: 7

    Kris thank you for your comment. We used qbooks desktop from about 1995 to early 2000s, so Im not sure of the version. Im using quickbooks online now. Are you saying we could have a try uploading file to it? Any tips how to do that? thanks for your kindness! :)

  • Kris_WilliamsKris_Williams Member Posts: 1,196 ✭✭✭

    You can’t upload such an early version without first upgrading it through V2007, I am happy to help with that if you wanted to send me the backup

  • Kelly GangKelly Gang Member Posts: 7

    HI Kris I would like to try. How would I send it to you and what would it cost? Thanks Kat

  • Kris_WilliamsKris_Williams Member Posts: 1,196 ✭✭✭

    Call me 0415940843

    Won’t cost anything

  • Kelly GangKelly Gang Member Posts: 7

    Thanks Kris. I will call tomorrow. Bless

  • Kris_WilliamsKris_Williams Member Posts: 1,196 ✭✭✭

    Ok I just hope we can make it work. What I will get you to do is send me a backup, if you have one or the data file. I’m assuming it’s a large file and so I use we transfer.com.to send it.

    yep call me tomorrow, I’m in Sydney, so any time after 9.30

  • Kris_WilliamsKris_Williams Member Posts: 1,196 ✭✭✭
    edited September 22

    Kat I noticed I made a typo, the website I use to send files is wetransfer.com, but we’ll talk about it tomorrow

  • Kelly GangKelly Gang Member Posts: 7

    thanks Kris, will call later today

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