l have a staff who login her ATO acc, She can't find my company detail( ABN) at all.

Hi all, l have a staff she want to make a tax return. However, her ATO account didn't show my company detail at all. l have make a STP every time for all payment. every STP has successfully submit to ATO.

l have asked other staffs. They don't have this problem.

Anyone who have same issue like me? What can l do now?


  • RavRav Administrator Posts: 9,897 Administrator

    Hi @Daniel Tam

    It sounds like you might need to have a chat with the ATO about this particular scenario however a recommendation I would make is to check that you have her TFN and other details recorded correctly on your end in the STP app and also that it matches up with what the ATO has.

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