Removing error entry

I have been trying to remove 2 employees and am getting the message unexpected error. Have entered end date. Have discovered an error in past pay runs where I have entered twice the end of year report for all 3 empmloyees. How do I remove one of these submissions?


  • RavRav Administrator Posts: 9,886 Administrator

    Hi @suziemcb

    Are you trying to delete these two employees or do you need to amend the balances that have been sent for them?

    If its the latter then you can update the balances for any active employees by creating an Update Event in the app. I'll link a guide below which outlines the full process on this -

  • suziemcbsuziemcb Member Posts: 5

    Hi Rav. I am trying to delete the 2 employees.

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