I need to change the branch code from 1 to 3

moondocmoondoc Member Posts: 3
edited September 28 in Single Touch Payroll App

I urgently need to update my branch code from one to three. I have emailed several times and nothing has happened.

My ABN is 21604942960 and my email address for this account is [email protected]


  • moondocmoondoc Member Posts: 3

    I need to change the branch code on my STP app. Please help

  • RavRav Administrator Posts: 10,894 Administrator

    Hi there @moondoc

    Can you let me know which team you've emailed through to for this branch number change and when these emails were sent?

    Did you emails come from the same email address that is listed on this Community account?

    Let me know and I'll try to follow up with our STP app team on this.

  • moondocmoondoc Member Posts: 3

    I have emailed through to [email protected], which was the address the app provided. I have done this almost every day for close to 2 weeks now.

    I have also emailed the [email protected] address a couple of times.

    Your help would be greatly appreciated.

Sign In or Register to comment.