Can't reset password
Hi, I am new to this and I think I have put my question previously in the wrong section.
I am using the Reckon One app and couldn't login, I tried to reset my password a few times on a few different occasions via the app, online and by phoning, each time it says it is sending a reset email but I never receive the email. I have checked my junk mail and have received reset emails and other emails from Reckon in the past.
Is there another way to reset my password other than receiving an email?
I would appreciate any advice as I need to lodge!