Migrate data of Reckon payroll app to STP

SuranaSurana Member Posts: 3

Hi,

Could someone please assist me with step by step instructions on how to migrate year to date employee information/data from Reckon payroll app to Reckon STP app.

Thank you,

Surana

Comments

  • RavRav Administrator Posts: 10,894 Administrator

    Hi Surana,

    There is no ability to migrate data from the Reckon Payroll app to the free STP app.

    Is there any particular reason you were looking to change over?

  • SuranaSurana Member Posts: 3

    Thank you Rav for your reply. I'm a micro employer with only one employee on payroll and would like to use the free STP app instead of the paid one ( I did not realise that payroll would be a paid app after the first 3 runs). If there is no ability to migrate data can you please guide me with the steps on how to zero the employee year to date data on the payroll app.


    Thanks,

  • SuranaSurana Member Posts: 3

    Hi there,

    could I please receive assistance in making the YTD to zero on my payroll app.


    Thanks

  • RavRav Administrator Posts: 10,894 Administrator

    Apologies for the delay in getting back to you @Surana

    Zeroing the YTD balances from the Payroll app isn't something that can be done on your end, our devs will need to step in and assist with this action. I'd recommend that you get in touch with our technical support team on 1300 756 663 and we'll get the ball rolling on this.

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