My colleague, who relies on me to help with his Reckon Payroll Premier, cannot upload the last payroll into STP. I have had a few attempts this morning but the following message still pops up:
Instance.EmployeeData (6).Detail.Email is not any of (subschema 0).,(subschema 1)
He had one new employee to set up and one to terminate in that particular run. I have checked all the set ups for both, including the dates (which I have changed as I didn't think they reflected the correct dates according to the payrun. But nothing has changed.
Any suggestions? I don't believe if he skips this one, it will right itself in the next one as whatever the problem is will still be there. Am I correct in that?
Now I am seeing 'Email' in that message. There has been a problem with e-mailing payslips over the past month but I thought that had all been sorted.