Installation issue with 2021 upgrade

RobinRobin Member Posts: 2

I have installed 2021 update, and cannot open the file. I get a strange little box up on the top right hand side of my monitor that I can do nothing with. Please help - urgent as I am only in this office once a week.


Screenshot attached


Comments

  • Gerry WinterGerry Winter Accredited Partner Posts: 318 ✭✭

    just call me on 0418907140 and we should be able to fix it.

    Gerry 0418907140

    [email protected]

  • JasonLJasonL Member Posts: 3

    Hi Everyone

    I'm having the same issue. I just installed the 2021 upgrade. When I run Reckon it just hangs in the taskbar in Windows 10 with a light grey box around it and doesn't load the my data file.

    I've uninstalled and reinstalled a few times with no luck.

    Does any one have any suggestions?




  • Gerry WinterGerry Winter Accredited Partner Posts: 318 ✭✭

    Call me on 0418907140 and i am sure we can fix it.

    Gerry 0418907140

    [email protected]

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