Cannot download (Quicken qif) files from ANZ for Reckon Accounts Premier 2017

rodallrodall Member Posts: 1
edited November 2020 in Accounts Business Range

 DOWNLOADING (Quicken qif) files from ANZ coming in only as ANZ.txt - why and how to rectify?.

NB It works correctly on my older HP OMEN Laptop, but not on my newer ACCOUNTS HP OMEN Laptop.

Reckon Accounts Premier 2017 IS LOADED ON BOTH Laptops.

Any reasons why and any solutions?

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