Upgrading email address on company page

Hi I was able to update my email address and phone numbers except I am unable to edited email address on company page. I have also tried the portal page but couldn’t update either.

Comments

  • RavRav Administrator Posts: 9,894 Administrator

    Hi @conniec

    Just to confirm, do you mean the email address in the 'Company' section in the STP app still shows the previous/old email address that you have already updated from?

  • conniecconniec Member Posts: 5

    Yes the old address is still showing [email protected] and my new email is [email protected] can you change for me?

  • conniecconniec Member Posts: 5

    Hello Administrator are you able to help me with the above?

  • conniecconniec Member Posts: 5

    Hello Administrator are you able to help me with the above?

  • RavRav Administrator Posts: 9,894 Administrator

    Hi @conniec

    Apologies for missing your earlier reply. I've had another look at this and unfortunately it seems as though the contact email address in the 'Company' section of the app remains as the original email even after its been updated correctly.

    I'll need to get this across to our app developers to check into unfortunately as its not something I can change myself. I'll come back to you on this.

  • conniecconniec Member Posts: 5

    Ok thank you for your help

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