User Logins

Linda_7590330
Linda_7590330 Member Posts: 46 Reckoner Reckoner
in Accounts Hosted

We have 2 User IDs registered with Reckon Hosted. I want to edit the User Name of one of the IDs but the Edit User function in the Control Panel will only allow a change to the Account Name, not the User Name. Is there some way around this?

Thanks in advance

Linda

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @Linda

    Yes the user names can be edited however it needs to be actioned on our end rather than through the Control Panel. Give our Hosted team a call on 1300 799 150 and we'll be able to organise this for you.

Categories