Error message

jpfarrell
jpfarrell Member Posts: 2 Novice Member Novice Member
in Accounts Hosted

Hi, My name is Dianne. Anyone know when this error message Ive been getting since weekend will be fixed. Says 403Error, server busy, cannot connect.

I have never seen this error message before.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Have you tried logging out of all remote sessions from within the control panel?

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @jpfarrell

    Have you had a chance to try out the advice from Kris above? Let us know how you get on.

  • jpfarrell
    jpfarrell Member Posts: 2 Novice Member Novice Member

    Hi Kris and Rav,

    Thanks for your advice. Our normal bookmarked login method didnt work but we tried a different method and google searched Reckon one and logged in and it worked fine. Problem solved.


    Cheers

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