Error message

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jpfarrell
jpfarrell Member Posts: 2 ✭
in Accounts Hosted

Hi, My name is Dianne. Anyone know when this error message Ive been getting since weekend will be fixed. Says 403Error, server busy, cannot connect.

I have never seen this error message before.

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Have you tried logging out of all remote sessions from within the control panel?

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
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    Hi @jpfarrell

    Have you had a chance to try out the advice from Kris above? Let us know how you get on.

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  • jpfarrell
    jpfarrell Member Posts: 2 ✭
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    Hi Kris and Rav,

    Thanks for your advice. Our normal bookmarked login method didnt work but we tried a different method and google searched Reckon one and logged in and it worked fine. Problem solved.


    Cheers

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