Unable to do bank export using Edge

roser
roser Member Posts: 6 ✭
in Personal Plus and Home & Business

I have used Personal Plus for many years. I do my bank exports using Internet Explorer. Now my pc says I must use Edge. Edge does not work for my bank export. Nor does Chrome.

One option suggested was Ctrl-shift-Z I did this and now my categories in Split do not work. but they work on single entry Category.

If I update to Personal Plus 2021 will I still have this Edge problem?

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,148 Personal Range Expert Personal Range Expert

    Whick bank are you with, i use Chrome without any issues

    Gerry 0418907140 

    [email protected]

  • roser
    roser Member Posts: 6 ✭

    ASB and Kiwibank. My only option is qif but it turns into html and the I'm lost!

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,148 Personal Range Expert Personal Range Expert

    Can you call me and walk me thru how you are doing it.

    Gerry 0418907140 

    [email protected]

  • roser
    roser Member Posts: 6 ✭

    is this landline or mobile? are you in Australia?

  • roser
    roser Member Posts: 6 ✭

    I live in New Zealand

  • roser
    roser Member Posts: 6 ✭

    My split categories have now decided to work but still cannot export.

  • roser
    roser Member Posts: 6 ✭

    Gerry, you are awesome! Very good at explaining and patient too. Seems to have solved my problems and yes, I do need to update my Reckon Personal Plus.. Many thanks.

Categories