Reckon is crashing when I try and send a PurchaseOrderMod request

Michelle Martin
Michelle Martin Member Posts: 11

I can successfully process a PurchaseOrderAdd, but when I try a PurchaseOrderMod, Reckon pops up a fatal error and is forced to close.

This is my request string, which I cut down to just the required fields to make sure it wasn't the data causing the problem:

<?xml version="1.0"?><?qbxml version="6.1"?><QBXML><QBXMLMsgsRq onError="stopOnError"><PurchaseOrderModRq requestID="27281"><PurchaseOrderMod><TxnID>18D9E-1615866030</TxnID><EditSequence>1615866030</EditSequence><PurchaseOrderLineMod><TxnLineID>18DA0-1615866030</TxnLineID></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>18DA1-1615866030</TxnLineID></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>18DA2-1615866030</TxnLineID></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>18DA3-1615866030</TxnLineID></PurchaseOrderLineMod><PurchaseOrderLineMod><TxnLineID>18DA6-1615866030</TxnLineID></PurchaseOrderLineMod></PurchaseOrderMod></PurchaseOrderModRq></QBXMLMsgsRq></QBXML>

The error message is:

HRESULT = -2147220452 (8004041C)

An internal Reckon Accounts error occurred while trying to access the Reckon Accounts company data file.