Customer Credit Note Allocation

Kim B
Kim B Member Posts: 9

How can I check which customer invoice I have allocated a credit note to. When I do a report or a statement, it will show all the invoices, payments, and credit notes for the customer, but it does not show where the credit note has been allocated. Is there a report somewhere to show this. Seems a simple feature, but I cannot find anything which is very frustrating.

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    When you are in the relevant Credit Note window itself, if you click on the History button, it will display its allocation:


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kim B
    Kim B Member Posts: 9

    Thank you so much Shaz. That's a great help. It was right there in front of me! I think I looked everywhere else but there.