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Preview/Print function not working on ledger module

FrancisFrancis Member Posts: 3
edited June 1 in Reckon Elite

I downloaded the Elite Unlock Code today and work on the ledger module. Try to print a trial balance by clicking the Preview/Print button, but after few seconds of processing, nothing happen. The screen remain the same and don't know where the report gone.

I have no such problem before downloading the new Unlock Code.

Don't know whether it is a design bug or I have missing some steps.

Would any body give me an advise.

Thank you.

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