I am having a problem with migration and keep getting - number already registered message.
My ABN is 82 057 961 752
I have tried reinstalling app and logging in on PC.
Any help would be appreciated
Can you please give it another go now. It should go through ok but let me know if you have any trouble.
Thanks for your reply
App migrates but displays
"Fails to create Gov connect subscription" when hit next button
Thanks for trying @PhillBSTP and sorry to hear it didn't work.
I've made another small change on my end but this time can you please do the following -
Instead of going on the Payroll App on your phone, head over to this page instead (strongly recommended on a PC) - https://payroll.reckon.com/login
Sign in with your STP app login credentials ie. email address & password. It will follow the same flow as the app where it will ask you to migrate so just follow the prompts as you normally would.
If the migration goes through successfully here you'll be able to login to the Payroll App on your phone after and access the account & data.
Either way, let me know how you go.
One question, if you can help, how do I manage salary sacrifice to super?