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**RESOLVED** Elite Hosted - Login issue (9 June 2021)

RavRav Administrator Posts: 10,570 Community Manager
edited June 9 in Reckon Elite

Hi everyone,

We are currently experiencing a technical issue which may affect your access to the Reckon Elite Hosted environment.


Users are intermittently unable to open the Reckon Elite hosted portal with URL: 

https://apsprivatecloud.reckon.com/


Users may be able to access the Reckon Elite Hosted portal using the alternate URL link: 

https://apsprivatecloud-aws.reckon.com/


Our technicians are currently working on this as a matter of urgency and we apologise for the inconvenience. We will notify you via email as soon as the issue has been resolved.

Further updates to follow.

Comments

  • Michael LeeMichael Lee Reckon Staff Posts: 27 ✭✭

    The Elite Hosted login issue has now been resolved and users should be able to log on as normal

This discussion has been closed.