IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2

Click your respective product link below to learn more.
The Reckon STP App has been retired and is no longer available.

For more information please see this announcement -
THE STP APP HAS BEEN RETIRED.. MIGRATE TO THE RECKON PAYROLL APP

Cannot migrate

Jess488Jess488 Member Posts: 2

Hi, I cannot migrate to the new STP due to error message saying ABN is already registered.

My ABN is 72 120 963 037

Thanks

Comments

  • nicolenicole Member Posts: 6

    I have the same problem. have you solve the problem yet please let me know

  • nicolenicole Member Posts: 6

    i have the same problem which i cannot migrate to payroll premium

  • RavRav Administrator Posts: 11,798 Community Manager

    Hi @Jess488

    Can you please try it again now and let me know if you still have any trouble.

  • RavRav Administrator Posts: 11,798 Community Manager

    Hi Nicole,

    Can you please let me know the ABN you're using on the free STP app that you're looking to migrate please.

  • Jess488Jess488 Member Posts: 2

    Yes it is now working. Thanks!

  • rliang8888rliang8888 Member Posts: 1

    I have the same problem to migrate i STP app data to Payroll app, it asked to sign in with another account....

    ABN : 88 089 303 908

  • RavRav Administrator Posts: 11,798 Community Manager

    Hi @rliang8888 can you please give it another go now please, should be ok but let me me know if you have any trouble.

  • ACreteACrete Member Posts: 8

    Hi, this seems to be the latest thread regarding not being able to migrate to the new STP free app due to the message "This ABN & branch number is already registered". Apparently this is due to my ABN being registered to being registered to Reckon govconnect? not sure what this is but can someone please unlink my ABN? 29492815873. Please help!

  • RavRav Administrator Posts: 11,798 Community Manager

    Hi @ACrete can you please try it out now.

  • ACreteACrete Member Posts: 8

    Thanks Rav, it's working now.

This discussion has been closed.