Duplicate Pay Runs

redmanredman Member Posts: 13

Hello, I’m using the Payroll Basic app to complete pay runs to send to the ATO. For some reason a pay run has been sent three times for the same employee for the same pay date. How do I delete the extra 2 pay runs please….

Comments

  • swakhlu01 .swakhlu01 . Member Posts: 239 ✭✭✭

    Assuming all the 3 payruns for the employee are showing Success status, first check through the ATO Business portal whether these transactions are showing in the STP Reporting page.

    If all the 3 runs are showing then you will have to create Adjustment payruns for the employee in the APP to compensate for the 2 extra runs. (see examples on the help page)

    However, if some payruns are showing error or pending status then you will have to resolve this first.

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