Cant Migrate From STP App

Kenny McGuffie
Kenny McGuffie Member Posts: 2 ✭
in Reckon Payroll App & Web

Failed on first attempt to migrate. Cant rerun as I just get the message ABN and branch number is already registered. See screenshot

Screenshot_20210701-085039_Payroll.jpg


Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,731 Community Manager Community Manager

    Hi Kenny.

    Was there anything specific that happened during the first time you attempted the migration? ie. did you run into an error message? If so, can you recall what it was?

    I've made a small change on my end to the configuration of your account which should allow the migration to go ahead again. Can you please try it again when you can and let me know the result that would be great.

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  • Kenny McGuffie
    Kenny McGuffie Member Posts: 2 ✭

    Its worked this time. Thanks Rav.

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