Reckon payroll App error

teresakwok
teresakwok Member Posts: 2 ✭
in Reckon Payroll App & Web

Hi, I try to migrate from STP app to Payroll app yesterday, but after that, when I login on the Payroll app, it show a warning window "Something went wrong", please check the screen shot list below.

error.PNG

My ABN is 60 103 039 729, thanks for your help.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,091 Community Manager Community Manager

    Hi @teresakwok

    I've just had a look at this and I can see what the issue is however I need some help from my dev team to solve it.

    I've sent the details over to them just now and I'll get back to you once they've completed the work to straighten this out.

    Reckon Logo - Signature.png
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,091 Community Manager Community Manager

    Hi @teresakwok

    The devs have just got back to me and this should now straightened out.

    Can you please try the migration again and let me know how you get on.

    Reckon Logo - Signature.png
  • teresakwok
    teresakwok Member Posts: 2 ✭

    Working now, thank you very much.

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