2021 Upgrade

Pam_8715598
Pam_8715598 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

Hi

When I attempted to backup in the 2021 upgrade it was not responding so I cancelled to attempt later. Now when I go to the 2021 launch it allows me to open the branch and shows a green screen but says 2020 version.

When attempt to open with another users details it says the file needs upgrading by admin.

what can I do?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,232 Accredited Partner Accredited Partner
    edited July 2021

    Call me. This is a bug. I can fix it. 0407744914

  • Pam_8715598
    Pam_8715598 Member Posts: 3 Novice Member Novice Member

    Hi Zappy


    Thank you for the reply

    Fortunately it appeared to fix itself over a period of time


    Thanks Pam

  • Zappy
    Zappy Accredited Partner Posts: 5,232 Accredited Partner Accredited Partner

    Bewt. Great that you got it fixed

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