Super Guarantee doesn't calculate

Spike111
Spike111 Member Posts: 4 ✭
edited July 2021 in Reckon Payroll App & Web

I have managed to migrate from the STP app. However in creating the first pay run in the new app, the SG does not auto-calculate after entering pay details despite entering the 10% SG rate (the figure is well above the $450 threshold). Also having same issues as others regarding having to enter hourly rates/hours and super being paid in excess of SG. Hope these issues get fixed soon - previous app was much simpler

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  • Spike111
    Spike111 Member Posts: 4 ✭

    I have managed to resolve the issue with the SG not calculating. However, still having same issues as others regarding having to enter hourly rates/hours to fudge up a gross figure, instead of being able to enter directly. Problem with that workaround is that the figure doesn't calculate accurately as it hourly rate gets rounded off to 2 decimal places. Also still have issue with super being paid in excess of SG.

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