Change to Reckon Payroll App

hanrow44
hanrow44 Member Posts: 1 ✭
in Reckon Payroll App & Web

Cannot progress beyond first page. I have downloaded the app but the page doesnt go on and migrate the data from STP

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,091 Community Manager Community Manager

    Hi @hanrow44

    Just to clarify, are you being presented the option to migrate but you can't proceed from that page? ie. there is no OK or Continue button?

    If that's the case, then this is caused by display assist settings being switched on in your phone eg. Zoom/Magnification etc. If you switch that off and then reopen the app it should revert back to normal and you'll be able to see the button to proceed with migration.


    Let me know how you get on.

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