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Migration to new STP App

wendylswendyls Member Posts: 2
edited July 19 in Single Touch Payroll App


I have been unable to migrate to the new App also!

I am getting the “ABN and branch number is already registered” error. Have updated the email address on one of my 3 employees on the old App as advised by Rav. Still not able to migrate!

Thank you :)


  • RavRav Administrator Posts: 11,749 Community Manager

    Hi @wendyls

    Can I grab the ABN that you're trying to migrate over to the Payroll App please?

  • RavRav Administrator Posts: 11,749 Community Manager

    Apologies @wendyls I just saw that you sent through a PM in relation to this. I'll delete your post above with your ABN.

    I have made a change to your account this morning so if you can please try the migration again when you have a chance and let me know if it goes through successfully that'd be great.


  • wendylswendyls Member Posts: 2

    Thanks Rav, the migration was successful!

    Many thanks for your assistance:)

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