Cant enter a transaction

Zappy
Zappy Accredited Partner Posts: 5,279 Accredited Partner Accredited Partner
in Reckon Accounts (Desktop)


Capture.JPG

I cant enter a transaction. This is the error I am getting. Help!!!!

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,163 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Has it had multiple lines previously? It may be automatically prefilling previously-used lines also. Enter it as a Write Chq rather than directly into the register.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,163 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited July 2021

    He may have to if it’s prefilling in the background 😳

    Add the Write Chq Icon to the Icon Bar so he can just click on that to enter it. (You may have to guide him for entry of the detail on it if it is multiple lines 😬)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Categories