Interest and dividends are not prefilling into my 2021 returns is there a fix for this?
Are you using the Download Prefill button to prefill the returns? The button is a picture of a blue cloud with a downward-facing arrow. If so and you are still getting no prefill, please log a support case by emailing [email protected]
No - I'm using Batch Data then ATO Prefill then selecting the file I downloaded from the portal - is there another way?
Yes, there is another way. On the toolbar is a blue cloud with a downward-facing arrow. This button calls the Download Prefill function, which is the new way to prefill your returns.
If you have any further difficulties please log a support case by calling 1300 277 787 Option 2.
OK thanks, glad I asked.