Personal Plus 2021

I have recently downloaded Personal Plus 2021. The program loads and a tab appears on my screen to click on. When i click on the tab the program momentarily opens and then closes. Any suggestions?

Answers

  • Rav
    Rav Administrator Posts: 13,230 Community Manager Community Manager

    What is the tab that appears on-screen? Can you post a screenshot here of it.

    Is there any error message or anything else that appears when the software closes down?

  • GerryWinter
    GerryWinter Accredited Partner Posts: 993 Personal Range Expert Personal Range Expert

    A uninstall and reinstall usually fixes that but now that 2022 is available use that.

    Call me if you want a hand

    Gerry 0418907140 

    [email protected]

  • 473870
    473870 Member Posts: 6

    Gerry thank you for your quick reply. I have uninstalled and reinstalled a number of times and the same problem. Let me download 2022 and see if that works. Thx.

  • 473870
    473870 Member Posts: 6

    Rav and Gerry,

    I have downloaded the 2022 program and still having the problem. I have attached a screen shot which indicates the 2022 is loaded......any thoughts


  • GerryWinter
    GerryWinter Accredited Partner Posts: 993 Personal Range Expert Personal Range Expert

    Try right-clicking and open as administrator see what that does

    Gerry 0418907140 

    [email protected]

  • 473870
    473870 Member Posts: 6

    Gerry, I did as you requested and the tab opens momentarily and then closes down.


  • Rav
    Rav Administrator Posts: 13,230 Community Manager Community Manager

    Open the Task Manager and close any Personal Plus processes that are currently running in the background (if any). Restart your PC and the retry opening the software.

    Does the same behaviour persist after this?

  • 473870
    473870 Member Posts: 6

    Rav,

     

    This worked but now I need and installation key. Where do I get this? Thank you and Gerry for you assistance to date.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 993 Personal Range Expert Personal Range Expert

    From your members site, here it is BQC1BTTMHQMV

    Gerry 0418907140 

    [email protected]

  • 473870
    473870 Member Posts: 6

    Gerry again Thank you