have tried sending emails for months and no response
tried calling support line and just been transferred back and forth
any other approaches to get help?
Really sorry to hear that @jjarvis
If you can send me the case number for your email to the Elite team I'll get this followed up for you.
Case Number: CAS-47908-B6T3Q5 APS:00015703279
thanks Rav @Rav
this is to do with the instant writeoff of assets and we end up giving up as it has not been fixed over a year and we had to submit our financials
there is another issue with exporting excel files too which i believe has not been fixed either
also we are looking for any other asset software that you have other than elite as it appears the current one does not work well for us
Thanks for getting back to me. Let me check in with the Elite team about this using the case number you've given me and see what's going on.
Geoff from our Elite team will be in touch with you to have a chat and try resolve this for you.