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EvoJelley
EvoJelley Member Posts: 14 Novice Member Novice Member
edited June 2022 in Accounts Hosted

I can see this is a common fault. I cannot log into payroll app. Email is marcel@evolutionaj.com ABN 51624550257. Can you help so I can log back in and complete my payroll for this week. Thanks

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  • EvoJelley
    EvoJelley Member Posts: 14 Novice Member Novice Member

    No one has helped me with this problem. I’d like to upgrade my subscription but if you can’t help me log in and this is the level of customer service then I’ll have to go elsewhere.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,830 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @EvoJelley You've posted your question in the wrong category - There are separate categories for the Reckon Mate App & also the Reckon Payroll App. If you have a look under the applicable category, you may find someone has already answered this previously. If not, try posting your question there to get assistance from the right people who can help ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • EvoJelley
    EvoJelley Member Posts: 14 Novice Member Novice Member

    Thanks for the assistance. I’m not finding this site user friendly or the system for that matter.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager

    @EvoJelley I've responded to your other thread HERE.

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