SGC Not Automatically Updated in 22/23

Donna Schroder
Donna Schroder Member Posts: 4


I have installed 22/23 but notice that employees still have 10% showing as the SGC; does this not automatically update? Do we have to manually change each employee?

Thank you



  • Rav
    Rav Administrator, Reckon Staff Posts: 15,207 Community Manager Community Manager

    Hi @Donna Schroder

    The below is copied the below from the Payroll Premier 2022/23 installation and upgrade guide and might help.

    The full guide is available to view below -

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kylie_9377946
    Kylie_9377946 Member Posts: 78 ✭✭

    Hi Donna I have awards setup and noticed this too. If I went into each award you can then change the rate here which will change everyone setup on that award.

    Hope that helps. I have noticed alot of issues already with the new version not sure why fixed things change from the previous year to the next.