Reckon One UK - Bank feed issue (27 July)

Rav Administrator, Reckon Staff Posts: 15,987 Community Manager Community Manager

Reckon One UK bank feed issue

Hi everyone,

We are currently aware of an issue affecting our UK Reckon One users where they are unable to create new bank feeds or re-consent for existing feeds.

UK users are currently encountering a 'Technical Error' message when attempting to connect to a bank feed.

This issue is isolated to the UK Reckon One service only, our Australian and New Zealand Reckon One users are unaffected.

Our development team is working on this with as a high priority and we sincerely apologise for the inconvenience caused.

ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.