Allocating payrun transactions to bank feed

far Member Posts: 1
edited February 9 in Reckon One

I am unable to complete the steps following Pay Run in the Money Out>Make a Payment section as I am unable to to enter an amount under 'how much to allocate'

I want to reconcile this payment in my Bank transactions feed.

When I allocate the payment in the Bank Transaction screen, it then appears in my Reckon One transactions as a duplicate entry categorized as CLEARED and my pay run entry also sits there as UNCLEARED.

In simple terms when I'm allocating data from my bank feed to Reckon - it won't allocate to the Reckon Pay Run data / entry. It only shows up as a duplicate entry of the same information, one clear one uncleared.