Date on Tax Scales - Payroll Premier 2023/24

System
System Member Posts: 225 Moderator Moderator
in Payroll Premier
This discussion was created from comments split from: 🚨 IMPORTANT - Payroll Premier 2023/24 tax issue 🚨.

Comments

  • EMacT
    EMacT Member Posts: 5 ✭

    Hi Rav,

    Should the list of tax scales show the updated dates of 01/07/2023?

    We have run through the upgrade process successfully twice now (uninstall/reinstall), and upgraded the company file again - however the dates still show as 01/07/2022 for all those listed in tax scales with Payroll Premier. Similar to what is shown in the initial screenshot in this thread.

    Just wanted to confirm whether this is intended or if we need to try process the upgrade again.

    Thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager

    Hi @EMacT

    Are your files on a network drive? If so, you may have to copy the tax files across to your network.

    There's info on how to this in the guide below -

    https://help.reckon.com/article/xlghws12qe-kba-2597-i-have-upgraded-to-the-latest-version-of-payroll-but-my-tax-scales-didn-t-update


    image.png


    Reckon Logo - Signature.png

Categories