Why isn't ReckonMate allowing employees to register?

They have received invite, downloaded the APP and it won't let them go any further saying the need an invite from employer!

And then there are those employees that I've tried to invite band it initially comes up as successfully invited but they don't move off the to be invited list and don't get the email invitation...... Any suggestions?

Thanks

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,207 Community Manager Community Manager
    Answer ✓

    Hi @Janine Attwood-Graham

    Don't worry, it doesn't sound like you're doing anything wrong. Reckon Mate (and the Reckon Payroll App) will become available for our upgrading Reckon One users a little later this month.

    We're just putting the finishing touches on those mobile apps for our customers who are upgrading from Reckon One and we'll have announcements here on Community as soon as they're ready 😀


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