Why isn't ReckonMate allowing employees to register?

Janine Attwood-Graham
Member Posts: 34 Reckoner

They have received invite, downloaded the APP and it won't let them go any further saying the need an invite from employer!
And then there are those employees that I've tried to invite band it initially comes up as successfully invited but they don't move off the to be invited list and don't get the email invitation...... Any suggestions?
Thanks
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Best Answer
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Don't worry, it doesn't sound like you're doing anything wrong. Reckon Mate (and the Reckon Payroll App) will become available for our upgrading Reckon One users a little later this month.
We're just putting the finishing touches on those mobile apps for our customers who are upgrading from Reckon One and we'll have announcements here on Community as soon as they're ready 😀
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