After editing the Pay Run date in Reckon Payroll, the Pay run doubled up in ReckonOne

Robyn Millard
Robyn Millard Member Posts: 14 ✭
edited October 14 in Reckon Payroll App & Web

Now my journals are doubled.

There's journal 01282 and 01286, one being a duplicate.

Why did the pay run duplicate in ReckonOne from editing the Pay run in Reckon Payroll? Why did it not update like one would expect it to? I'm getting cranky now as there seem to be a lot of bugs in this release.

My payroll account balances are now all incorrect.

My payroll report for that week in Reckon Payroll shows the correct figures. I need ReckonOne to align.

How do I fix this?

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