Student Loan debt PAYG not calculating properly

ROB PAYNE
ROB PAYNE Member Posts: 4 ✭
edited October 2023 in Reckon Payroll 🚀

Since updating to the new Reckon one payroll system we have noted that the HELP debt calculation is not correct.

An employee who had student loan deduction - ticked - is not getting the correct PAYG deduction done and we only found this out when she went to her accountant for the EOFY and the accountant told her that we were not taking out the correct amount of tax.

It looks like you need to go into each employee and EDIT them and re tick the box assigned to the student debt deductions and then resave them.

This fixes the problem

I suggest anyone with employees with a student debt check this otherwise you are not taking the correct amount of PAYG from them.