Superannuation item not showing

BobW Member Posts: 5 ✭

Hi everyone

I have made a new superannuation item in pay items and when i go to use it within a pay run it does not show. In actual fact the only option i have is super gurantee in the drop down box which is obviously already in use. I have definetly marked it as active within pay items



  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager

    Hi @BobW

    Have you assigned the new super item you've just created to an employee's super fund?

    If not, that is the second step, check out the 'Create a Custom Super Item how-to here at around the 1:48 mark - Creating a custom super item in Reckon Payroll ⚑

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  • BobW
    BobW Member Posts: 5 ✭

    Thankyou Rav, got it sorted ☺️