How to change a subscription for Reckon payroll

kaystock
kaystock Member Posts: 1
edited January 3 in Reckon Payroll 🚀

I use Reckon payroll through a subscription in apple store. However, I am retiring and someone else will be taking over using the app. How can I change the method of paying for the subscription for the app.

Best Answer

  • klaura
    klaura Reckon Staff Posts: 67 Reckon Staff
    Answer ✓

    Hi kaystock,

    To stop the charges, you will need to cancel your app store subscription if the only thing that has to be changed is the payment. The new user must install reckon payroll on their device, sign in using the same credentials, and use their mobile device to subscribe to the service. 

    I hope it helps.

    Best regards,