I have a new computer and cant ogin

Les Woollard

I use the link and it says script error on the page and greys out when I follow the link

Les Woollard

Can I use an RKN backup if I uninstall then reinstall Reckon

GerryWinter

If you have a RKN backup it will restore in the program, have you installed the program on your new computer? Call me if you wish.

Les Woollard

Hi Gerry

I just worked out how o see your answer !

Anyway I delete and reload Reckon .It opens with all our data intact on one occasion. Then it repeats the error message 'You do not have a current licence go online I go online and the site crashes .

I have done this 3 times so far

Initially I had a clone version on this new computer from the old hard drive in the dead computer . .

I would ring but dont know what hours you are available nor your time zone ?

Thanks for the reply

Les Woollard

GerryWinter

I am around most times, how about i call you later today, i am in Perth.

please install teamviewer.com so i can jump into your machine and sort this problem.

Les Woollard

I have TeamViewer I just sent you a text. What time suits you I am on Gold coast 2 hours ahead

Les Woollard