RE: Revert payrun/ negative gross amount after termination

Jennie
Jennie Member Posts: 18 Reckoner Reckoner
edited March 18 in Reckon Accounts (Desktop)

Seeking for help an issue of revert a payrun. One of my client’s employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employee’s my gov account is shown the whole amount from Oct until Mar ( 40,000 instead of 20,000). i tried to do new payrun with negative number, but the YTD doesnt match with the figure in his last payslip which he was terminated. Im really stressed out and hope you can help me to find the way to fix it. Please and please ☹. Looking forward to hearing from you soon

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    When you lodge the end of year STP it will adjust the figures, you can’t do a negative pay run and you don’t need to. As long as you are confident that the figures in Reckon are correct it will be fine.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @Jennie

    When you removed the employee from those pay runs that you completed, did you send an update event as well at the same time?

  • Jennie
    Jennie Member Posts: 18 Reckoner Reckoner

    HI Kirs

    thank for your comment. because i kept record his payrun until March 2025 instead of OCt 2024, the figures in his ATO my gov is more than supposed to be. the figure at his last day should be 20k, but its 40k in his ato my gov :(

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    yes and once you lodge the End of year STP it will change that total

  • Jennie
    Jennie Member Posts: 18 Reckoner Reckoner

    @Rav ; Yes i did. revert and resubmit

  • Jennie
    Jennie Member Posts: 18 Reckoner Reckoner

    @Kris_Williams so how to do fix the difference in the stp and ato before logde end of year by any chance ?

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Closing this post as the Jennie's has confirmed the software she is using is Reckon One.

This discussion has been closed.