Backing up

Ian_9865444
Ian_9865444 Member Posts: 11 Reckoner Reckoner
in Personal Plus and Home & Business

When I try to back I receive an error code "cannot open source file" Tried backing up to a different location same result, tried logging out and going back in same result

cannot open source file.jpg

Ian P

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    Where is your data file located and what is the name length.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Ian_9865444
    Ian_9865444 Member Posts: 11 Reckoner Reckoner

    ACFS-Victoria_20211231_20250810

    Screenshot 2025-08-20 121451.png

    Ian P

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    That is half your problem, give me a call now as i wont be back till Friday

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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